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Why Windows won’t open your iPhone photos

Since 2017, iPhones have saved photos by default in HEIC, a format about half the size of a JPG at equal quality. It’s a very good format, and it’s also one that almost nothing outside Apple’s ecosystem opens.

No browser can decode it, and that’s not an oversight: the codec inside it is covered by patents, and nobody wants to pay the license for a browser decoder. So there’s no native solution to wait for.

The real issue with this conversion: your location

An iPhone photo carries the exact place where it was taken. As long as it stays in HEIC, that data sleeps behind a format Windows won’t open; converted to JPG, it becomes readable by anyone with a right-click on the file.

In other words, converting a photo often means publishing your location without knowing it. Most online converters copy the entire EXIF without saying so, and on top of that your photo went through their server.

The rule applied here

GPS coordinates are never copied. The date taken is, if you ask for it. It’s the only information about the photo that the resulting file carries.

The photo’s color profile is copied too. An iPhone shoots in Display P3, a wider range of colors than most screens show: without its profile, a converted photo comes out with duller colors. That profile describes colors and nothing else, not the device, not the place, not you.

What makes this promise hold, and it’s the design point: the metadata block of the JPG produced isn’t filtered, it’s rewritten from scratch. Filtering always leaves room for an oversight; a builder with no slot for a location can’t write one, even by mistake.

Two output formats

JPG for everyday use: light, opened everywhere. At 92%, the difference from the original can’t be detected.

PNG if you plan to edit the photo afterwards: the format is lossless, but the file will be several times heavier.

If you can’t get hold of a real HEIC

It’s a classic trap. An iPhone screenshot is always a PNG, never a HEIC. And many transfer methods convert the photo to JPG along the way, without warning.

To get the original file: in Settings, Photos, choose “Keep Originals” rather than “Automatic”, then transfer by cable or through the Files app.

Frequently asked questions

Are my files sent anywhere? No. You can check for yourself in thirty seconds: here is how.

Is my photos’ GPS location kept? No, never. The metadata block of the resulting file is rewritten from scratch, and it has no slot for a location: it can’t write one.

Is the date taken kept? Yes, if you leave the box ticked. It’s the only information about the photo that is kept, along with its color profile, which says nothing about you.

Why isn’t my file recognized as a HEIC? An iPhone screenshot is always a PNG, never a HEIC. And many transfer methods convert the photo to JPG along the way.

Which quality should I choose? 92% suits any everyday use. Above that, the file grows with no visible gain; below 80, flat areas of color start to show marks.

What about AVIF photos? They work too. This newer format, stored in the same kind of file as HEIC, is found on some Android phones and on the web. The location isn’t copied over either; the date kept is the file’s date.